Luxury Authentication & Resale Consulting
The expertise behind stronger luxury resale businesses.
I help luxury resale businesses develop their teams, refine authentication operations, and create expert-led experiences for their customers. Private training, consulting, and speaking engagements, tailored to your business.
Based in New York City. Available for travel and virtual engagements.
About Nhu
Former Senior Manager of Fashion Authentication at The RealReal. Current Head of Luxury at Legitmark.
My experience connects hands-on authentication expertise with team development, operational judgment, and the commercial realities of resale.
I have spent more than a decade inside luxury resale, building authentication standards, training reviewers, resolving the escalations no one else wanted, and designing the workflows that let businesses scale without losing trust. Businesses retain me for that judgment, for my time, and for my ability to develop the people and operations that make quality repeatable. I still authenticate every week, which keeps my advice honest and current.
More about my backgroundSelected experience
Current affiliations and documented past roles.
Legitmark
Head of Luxury, current
Real Authentication
Senior Authenticator, current
The RealReal
Senior Manager, Fashion Authentication
eBay
Selected professional experience
Sotheby's
Selected professional experience
Vivrelle
Selected professional experience
myGemma
Selected professional experience
Tradesy
Selected professional experience
Services
Seven ways to work together.
Hourly, half-day, full-day, project-based, or ongoing retainer. Each engagement is scoped around your business, your team, and your timing.
Explore Services- 01Speaking & Industry EngagementsKeynotes, panels, moderated conversations, and private company sessions on the realities of luxury authentication and resale.
- 02Authentication Experiences & EventsHosted sessions for your customers and consignors, from real versus fake demonstrations to expert presence at buying and consignment events.
- 03Private Business & Team TrainingCustomized education for sales associates, store operations, buyers, intake teams, and authentication teams.
- 04Authentication Operations & Team CalibrationContract, temporary, and project-based leadership for workflow design, quality assurance, onboarding, and reviewer calibration.
- 05White Label Training & ResourcesCustom brand guides, intake manuals, onboarding materials, training decks, and case-study libraries built for your team and your identity.
- 06Authentication Trend Guides & ReportsCommissioned or recurring updates on emerging counterfeit patterns, changing identifiers, and training priorities, delivered under your brand.
- 07Strategic Advisory & Enterprise SolutionsOngoing consulting on authentication operations, pricing and valuations, category development, and provider selection.
Examples of the work
Categories built, teams calibrated, operations made repeatable.
At Legitmark I built the luxury category from the ground up, from authentication standards and image requirements through team training and quality calibration.
At The RealReal I led fashion authentication as a Senior Manager while the business scaled, owning standards, training, quality assurance, and the complex escalations that shape a company's reputation.
Independently, I have advised resale businesses internationally on authentication operations, pricing, and valuations, including an ongoing expert presence for a luxury resale client with pop-in placements at Holt Renfrew in the Greater Toronto Area.
Travel throughout Japan and China has given me a first-hand view of pre-owned luxury technology, inventory, authentication, and condition standards that are ahead of much of the US market. I now help businesses translate that global supply and operating knowledge for the US opportunity.
I also advise sellers entering social commerce and live selling through TikTok Shop, eBay LIVE, and Whatnot, from choosing the right host to presenting inventory with the clarity and energy a live audience expects.
Industry involvement
- NARTS
- Member
- Luxury Resale Association
- Advisory Board Member
- Authentication Institute of America
- Partner
Nhu's Clues
Learning to see. One clue at a time.
Authentication is a daily practice of noticing. Stitch counts, hardware engraving, heat stamps, materials, and above all context clues. I named my method after the habit itself, and I teach it to the teams and audiences I work with.
Read the clues
Inquire
Ready to talk it through?
Tell me about your business, your audience, and what you want to accomplish. I will come back with a scope built around your needs.