01 · Category development
Legitmark
Current role
Experience
Grounded examples of the work, without the embellishment.
No invented percentages, no borrowed logos. Here is what I have built, led, and advised on, described plainly.
Selected work
Projects, leadership, and advisory work across the changing luxury resale landscape.
02 · Authentication leadership
The RealReal
Past role
Senior authentication leadership through a period of rapid scale.
03 · Program launch
eBay
Client project
Helping launch a trust program at marketplace scale.
04 · Global market advisory
Japan, China, and the US market
International perspective
Connecting global pre-owned luxury supply with the US opportunity.
05 · Channel development
Social commerce and live selling
Emerging channel advisory
Making live selling a serious resale channel.
06 · International consulting
Independent engagements
Ongoing practice
Authentication operations, pricing, and valuations for resale businesses abroad.
Training legacy
Team development
Professionals I have trained or managed have gone on to roles and leadership positions at Entrupy, What Goes Around Comes Around, Vestiaire Collective, Farfetch, eBay, and LegitGrails.
This reflects the people I have developed, not client relationships with the organizations named. I share it because developing authenticators and operators is the part of the work I am proudest of.
Clients & industry
Selected engagements and active industry involvement, with each scope clearly labeled.
Selected clients & engagements
The RealReal
Senior Manager, Fashion Authentication
eBay
Program launch
Part of the project team that launched the Authenticity Guarantee program for luxury handbags in the US, UK, and Australia, including building and calibrating the pilot team of US authenticators.
Sotheby's
Ongoing client project
Details shared in conversation. My involvement has included the luxury handbags auction and marketplace teams.
Vivrelle
Inventory valuation
Complete inventory evaluation, with market value assessed per item down to condition.
Tradesy
Team calibration
Calibrated the US authentication team ahead of the Vestiaire Collective acquisition, from skill assessment and hiring to a full standards and site review.
myGemma
Training & peak support
Brand training to calibrate the team, plus authentication review support during peak volume periods.
Industry involvement
- NARTS
- Active member
- I attend the annual conference and have led learning sessions on luxury authentication.
- Luxury Resale Association
- Advisory Board Member
- I support members with ongoing guidance on authentication best practices, connections to solution providers suited to their business, and a private community with on the fly support.
- Authentication Institute of America
- Partner
- I provide white labeled corporate training resources and help uphold rigorous training standards for individuals and organizations seeking advisory.
Inquire
Want this kind of experience inside your business?
Share what you are building and where it is straining. I will tell you honestly whether I can help and how.