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Nhu Duong

Experience

Grounded examples of the work, without the embellishment.

No invented percentages, no borrowed logos. Here is what I have built, led, and advised on, described plainly.

Selected work

Projects, leadership, and advisory work across the changing luxury resale landscape.

01 · Category development

Legitmark

Provider work

Building the luxury category from a blank page.

02 · Per-item review

Real Authentication

Provider work

Senior review across luxury brands and categories.

03 · Authentication leadership

The RealReal

Past role

Senior authentication leadership through a period of rapid scale.

04 · Program launch

eBay

Client project

Helping launch a trust program at marketplace scale.

05 · Global market advisory

Japan, China, and the US market

International perspective

Connecting global pre-owned luxury supply with the US opportunity.

06 · Channel development

Social commerce and live selling

Emerging channel advisory

Making live selling a serious resale channel.

07 · International consulting

Independent engagements

Ongoing practice

Authentication operations, pricing, and valuations for resale businesses abroad.

Training legacy

Team development

Professionals I have trained or managed have gone on to roles and leadership positions at Entrupy, What Goes Around Comes Around, Vestiaire Collective, Farfetch, eBay, and LegitGrails.

This reflects the people I have developed, not client relationships with the organizations named. I share it because developing authenticators and operators is the part of the work I am proudest of.

Clients & industry

The businesses I have supported, by name, alongside active industry involvement. The fuller stories live in the selected work above.

Businesses I have supported in authentication, pricing, consulting, or advisory capacities.

Supporting marketplaces, sellers, and businesses around the world in all things luxury resale is some of the work I am proudest of. Whether the need is training, authentication support, pricing, consulting, or advisory, I love helping people sell luxury with confidence, and the relationships built along the way keep shaping how I see this industry.

  • myGemma
  • Tradesy
  • Vivrelle
  • Sotheby's
  • So Over It Luxury Consignment
  • ESG Luxury
  • Idaho Pawn and Gold
  • Acadian Luxury
  • Realove Consignment
  • Luxury Authentication Australia
  • Luxe Du Jour
  • Carson Jewelry & Loan
  • Fieldstone Jewelry & Pawn
  • Abby's Pawn & Coin
  • Sandy's Savvy Chic Resale Boutique
  • Dejavu Luxury Vintage
  • Article Consignment Boutique
  • Pawtucket Pawn Brokers Too
  • Smyrna Pawn

Industry involvement

National Association of Resale & Thrift Shops (NARTS)
Active member
I attend the annual conference and have led learning sessions on luxury authentication.
Luxury Resale Association
Advisory Board Member
I support members with ongoing guidance on authentication best practices, connections to solution providers suited to their business, and a private community with on the fly support.
Authentication Institute of America
Partner
I provide white labeled corporate training resources and guides through AIA and help uphold rigorous training standards for individuals and organizations seeking advisory. Corporate training and custom guide programs can be developed with AIA as part of an engagement.
Authentication tools and material references arranged across an ivory stone worktable

Inquire

Want this kind of experience inside your business?

Share what you are building and where it is straining. I will tell you honestly whether I can help and how.

Training, events, and advisory.

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